JFR Autoparts

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Terms And Conditions

JFR AUTOPARTS

Terms & Conditions – JFR Auto Parts
Please take the time to read through our Terms and Conditions before placing your order. These terms apply to all purchases made from JFR Auto Parts and are intended to ensure clarity and protection for both parties. By using our website and completing a purchase, you agree to the conditions stated below. If you have any questions, feel free to contact us directly.

1. General Terms

  • These terms apply to all sales and transactions between JFR Auto Parts (“we”, “us”, or “our”) and you, the customer.

  • Any terms proposed by the customer which conflict with or add to these terms will not be accepted unless agreed in writing by a director of JFR Auto Parts.

  • These terms may be updated from time to time. The latest version will always be available on our website.

2. Orders and Pricing

  • All prices shown are in GBP (£) and exclusive of VAT unless otherwise stated.

  • We reserve the right to adjust pricing at any time due to changes in supplier costs, availability, or other external factors.

  • A quotation does not guarantee availability and is not a binding offer.

  • Orders are only confirmed once you receive written confirmation from us.

  • We reserve the right to cancel or refuse any order at our discretion.

3. Payments

  • Payment must be made in full before goods are dispatched unless otherwise agreed.

  • We accept major debit and credit cards. All payments are processed securely.

  • We do not accept cheques or cash payments.

  • If an order is flagged as potentially fraudulent, we reserve the right to cancel the transaction.

4. Delivery

  • We aim to dispatch in-stock items on the next working day after order confirmation.

  • If a part is not in stock, we will notify you of any delays via phone or email.

  • Delivery times are estimated and not guaranteed. We are not liable for delays beyond our control.

  • Delivery costs are shown at checkout and depend on location and shipping method.

  • For international orders, the buyer is responsible for any import duties, taxes, or local handling fees.

5. Returns & Refunds

  • Unused items in original packaging may be returned within 30 days of dispatch for a refund.

  • GENUINE OEM parts must be returned within 7 working days unopened to be eligible for a full refund.

  • Return shipping costs are the customer’s responsibility unless the item was sent in error or is faulty.

  • All returns must be accompanied by a completed Returns Form .

  • A restocking fee may apply at our discretion.

6. Warranty

  • All parts come with a 1-year warranty against manufacturing defects.

  • Faulty items must be returned to us for inspection before any refund or replacement is issued.

  • The warranty does not cover damage caused by incorrect installation, misuse, or modifications.

7. Product Information

  • While we strive to keep product details accurate, all images, specifications, and compatibility details are for general reference only.

  • If you’re unsure about a part’s suitability, please speak to one of our advisors before placing your order.

  • Part numbers are provided for reference and do not indicate the manufacturer unless clearly stated.

8. Title & Risk

  • Ownership of the goods remains with JFR Auto Parts until payment has been received in full.

  • Risk in the goods passes to the customer upon delivery.

9. Limitation of Liability

  • Our liability for any claim is limited to the price paid for the goods involved.

  • We are not liable for any indirect, consequential, or incidental loss including loss of earnings or vehicle downtime.

  • We accept no liability for issues arising from third-party installation or damage during fitting.

10. Force Majeure

We are not liable for any failure or delay in supplying goods due to events beyond our control, including but not limited to natural disasters, supplier delays, transport issues, strikes, or technical failures.

11. Governing Law

These terms are governed by the laws of England and Wales. By purchasing from us, you agree to submit to the jurisdiction of the English courts.

12. Customer Service & Contact

We are a customer-focused, family-run business committed to quality and satisfaction. For help with an order, return, or any other issue, contact us via:

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